Policies // the fine print
Terms of service.
These terms outline how we deliver bartending services and how bookings are handled.
Quotes & Bookings
Quotes are based on the details you provide (guest count, duration, location, and package selection). Booking dates are held once a deposit is received and confirmed in writing.
Payments & Refunds
A 25% planning retainer is due at booking and is non-refundable. The remaining balance is due 7 days before the event. Cancellations are billed in bands: 30 or more days before the event, only the retainer is kept; 7 to 29 days before, 50% of the total contract value is owed; less than 7 days before, the full contract value is owed. A cancellation exactly 30 days out falls in the retainer-only band, and one exactly 7 days out falls in the 50% band. Your signed service agreement is the final word; custom terms can be provided in writing for specific events.
Client Responsibilities
Clients must provide accurate event details, ensure the venue allows bar service, and comply with local alcohol laws. We reserve the right to refuse service in unsafe or unlawful conditions.
Liability
Split Base LLC carries general and liquor liability insurance. We are not responsible for damages or incidents outside of our direct control or caused by client-provided products.
Contact
Questions? Email events@splitbase.events or call (717) 220-5920. Split Base LLC, Harrisburg, PA 17101.